My order
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If you have a customer account in our store, you can keep track of the status of your order in the "Order history and details" tab in your customer account. We will also notify you about changes in order status by e-mail. If you placed an order as a guest, you can track it on the website: Guest order tracking
No, you can place an order without creating an account in our store. However, we recommend creating an account to track order status and discount information. By having a customer account, you have all the information you need in one place.
Yes, you can combine orders. If you want to place another order and the previous one has not been shipped yet, please contact us - we will give you a code for free shipping - you do not have to pay this cost twice.
Most products are manufactured at the individual request of the customer. For this reason, you can only cancel the order until it has received the "Preparation in progress" status. To cancel your order, please contact us.
Most products are manufactured at the individual request of the customer. The production time of each product is given on the product page in the "Shipping and delivery" tab. The production time should include the delivery time by courier (maximum 2 business days).
Payment and delivery
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The system allows for payments via payment and credit cards, the BLIK express payment system, fast online transfers, payments by regular bank transfer and Twisto payments.
In case of a payment error, please try your order again. You can also contact us, but placing a new order is usually the fastest option. The previous order will be canceled.
Of course, you can pick up your order in person at our company headquarters:
HJMPRINT BERESKA Sp. K.A.
street Podleśna 27
97-330 Piotrków Trybunalski
Currently, we only provide online shopping options.
Yes, in our store we can pay with TWISTO - you place an order and you can pay for it within 30 days!
Product returns
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If you have a customer account in our store, you can exercise the right to withdraw from a distance contract or use the dobrezwroty.pl option. If the order was placed as a guest, the only option is to exercise the right to withdraw from the distance contract. For more information, please visit: Product returns
You will receive a refund of the cost of your order within a maximum of 7 days from the date of positive return.
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