In our store you have up to 30 days to return ordered products. Just remember that returned products cannot be washed and must not show any signs of use.
We guarantee you a refund for the product within 7 business days.
Also remember that we only accept product returns for products available in our store's regular offer! Returns of mugs with your own text are not possible due to the added personalization.
Please contact us before any return/exchange. Together we will definitely find the right solution.
- +48 724 010 533
- biuro@azymut.clothing
How to make a return in the AZYMUT.clothing store?
Information regarding the exercise of the right to withdraw from the contract and a sample withdrawal form
You do not have an account?
For people who do not have an active account on our azymut.clothing website, please complete the return procedure using the form below. However, please contact us before shipping your returned items.
Do you have an account in our store?
If you want to return a product and have an active account on our website, we recommend using the sklepzwroty.pl service. All formalities will take just a few minutes, and you can send your return parcel to us for free at any InPost parcel locker. Below you will find all instructions.
Return via szybkiezwroty.pl
Refund using the right to withdraw from the contract
- Log in to your account, then go to Order History
- Find the order you are returning and click "Details"
- Select and mark the products you want to return
- Complete the form specifying the reason for the return. If you do not want to provide a reason, enter "no reason/I do not want to provide"
- Submit your return request by clicking the "Return Request" button
- Now you have to wait for our employee to accept your application. Then, you need to generate the code for the parcel locker yourself on the Inpost website https://szybkiezwroty.pl/pl (store name - azymut_clothing).
- Please read the terms of withdrawal available below
- Download and complete the withdrawal form available below
- Pack the returned products and send the package to us, attaching the completed contract withdrawal form
- Now you have to wait for our employee to accept your application. We will notify you about the next steps by e-mail
If you return products via sklepzwroty.pl, we refund the product costs without shipping - this means we do not charge a fee for returning the return.
You can also exercise your right to withdraw from the contract. In this case, we will refund the cost of the cheapest delivery method offered.
However, the cost of returning the returned products to us is your responsibility.
Conditions of withdrawal from the contract
Information regarding the exercise of the right to withdraw from the contract and a sample withdrawal form
Right to withdraw from the contract
You have the right to withdraw from this contract within 30 days without giving any reason. The deadline to withdraw from the contract expires after 30 days from the date on which you came into possession of the goods or on which a third party other than the carrier and indicated by you came into possession of the goods.
To exercise the right to withdraw from the contract, you must inform us (HJMPrint s.c, ul. Podleśna 27, 97-300 Piotrków Trybunalski, Polska, pomoc@azymut.clothing, telephone: 48 724 010 533) about your decision to withdraw from this contract by an unambiguous statement (for example, a letter sent by post, fax or e-mail). You can use the sample withdrawal form, but this is not obligatory.
In order to meet the deadline for withdrawal from the contract, it is sufficient for you to send information regarding the exercise of your right to withdraw from the contract before the deadline for withdrawal from the contract expires.
Consequences of withdrawal from the contract
If you withdraw from this contract, we will refund to you all payments received from you, including the costs of delivering the goods (except for additional costs resulting from your choice of a delivery method other than the cheapest standard delivery method offered by us), immediately and in any case no later than 14 days from the day on which we were informed about your decision to exercise the right to withdraw from this contract. We will refund the payment using the same payment methods that you used in the original transaction, unless you have expressly agreed to a different solution; in any case, you will not incur any fees in connection with this refund. We may withhold the refund until we receive the item or until you provide us with proof of returning it, depending on which event occurs first.
Please send back or hand over the goods to us immediately and in any case no later than 14 days from the day on which you informed us of your withdrawal from this contract. The deadline is met if you return the item before the 14-day deadline expires. You will have to bear the direct costs of returning the items.
You are only liable for any reduction in the value of the item resulting from using it in a manner other than what was necessary to establish the nature, characteristics and functioning of the item.