Online store regulations
The following regulations define the general terms of sale applicable to our online store available at https://azymut.clothing, run by HJMPrint S.K.A., located at ul. Podleśna 27, Piotrków Trybunalski 97-300, NIP: 7712895468, REGON: 368698739. The business activity is registered in the Central Register and Information on Economic Activity (CEIDG), maintained by the Minister responsible for the economy.
1. Scope of the regulations
The following regulations define the general terms of sale applicable to our online store available at https://azymut.clothing, run by HJMPrint S.K.A., located at ul. Podleśna 27, Piotrków Trybunalski 97-300, NIP: 7712895468, REGON: 368698739. The business activity is registered in KRS - 0000948061.
The regulations apply to all orders placed by Consumers and Entrepreneurs through our online store.
According to Article 22 of the Civil Code, a Consumer is a natural person who performs a legal act with an entrepreneur not directly related to their business or professional activity.
According to Article 43 of the Civil Code, an Entrepreneur is a natural person, legal person and organizational unit that is not a legal person, to whom the law grants legal capacity, conducting business or professional activity on their own behalf.
Other or additional regulations and general terms and conditions of sale used by Entrepreneurs do not apply - they will become part of the contract only if we give explicit, written consent.
2. Conclusion of the contract
The sales contract is concluded withHJMPrint S.K.A.
The presentation of products in our online store constitutes an offer to conclude a sales contract. To conclude a contract, you must add selected products to the shopping cart and place an order. The shopping cart and data entered in the forms can be modified before placing an order using the available functionalities and messages that appear during the ordering process.
By clicking on the confirmation and finalization button on the order summary page, you place a binding order for the products in the shopping cart. Upon receipt and registration of your order in the IT system of our online store, a sales contract is concluded. After placing an order, you will receive an email from us confirming your order and the conclusion of the contract.
3. Language and rules of recording the contract
The sales contract can be concluded in Polish.
We keep the content of the contract and send you by email the data concerning the order and our regulations. You can also check information about your orders through your customer account. The regulations are also available on the website of our online store in a way that allows you to obtain, reproduce, and record their content.
4. Delivery of products
In some cases, shipping costs must be added to the prices of the products provided. The ordered products are delivered through courier companies cooperating with us. Detailed information on possible delivery methods and dates, as well as shipping costs, is presented during the ordering process and in a special information tab on the website of our store.
In principle, there is a possibility of personal collection of products at the address: AZYMUT.clothing, ul. Podleśna 27, 97-300 Piotrków Trybunalski, from 8:00 am to 4:00 pm.
5. Payments
In our online store, the following payment methods are available to you:
Electronic payments (e-payments) through online payment services.
Payment on delivery upon receipt of the shipment.
Detailed information on possible payment methods, including integrated online payment services and available types of e-payments, as well as any additional costs, is presented during the ordering process and on the website of our store in a special information tab on payment methods.
6. Right to withdraw from the contract
According to the information contained in the notice of the right to withdraw from the contract, you have a statutory right to withdraw from the contract.
7. Reservation of ownership of the goods
The products ordered in the store remain our property until full payment of the sale price.
8. Damage caused during transport
Applies to Consumers: In the case of a consumer purchase at a distance, our store always bears the risk of accidental damage or loss of the goods in transit. If the ordered products are delivered with obvious damage, caused during transport, we kindly ask you to report such a defect to the deliverer as soon as possible and contact us. Delay in reporting such a complaint or contacting us has no consequences for your statutory claims and their satisfaction, in particular for your rights under the statutory warranty for defects described in the point below. However, a faster report helps us to pursue our claims against the carrier or the transport insurer.
Applies to Entrepreneurs (excluding natural persons concluding a contract directly related to their business activity, when it follows from the content of this contract that it does not have a professional character for these persons within the meaning of art. 556 (4) of the Civil Code): The risk of accidental loss or accidental deterioration of the product passes to you when it is released by us to the forwarder, carrier or other person or institution responsible for carrying out the shipment. We are not liable for the loss, shortage or damage of the product resulting from the moment of its acceptance for transport until it is delivered to you, as well as for the delay in delivery of the shipment caused by the carrier.
9. Warranty, guarantees and seller’s liability
Concerning Consumers: We are obliged to deliver products (things) free of defects. The statutory liability for defects in the goods sold (so-called warranty for defects) applies to the extent specified in art. 556 and subsequent of the Civil Code. We are liable under the warranty if a physical defect is found before the expiry of two years from the date of delivery of the goods to you. In the case of the sale of a used movable thing, the liability under the warranty is one year from the moment of its delivery.
Complaints can be submitted:
by e-mail to: pomoc@azymut.clothing
in writing to: HJMPrint S.K.A., ul. Podleśna 27, 97-300 Piotrków Trybunalski
We undertake to respond to the complaint immediately, no later than within 14 days from the date of its submission. In the case of exercising the rights under the warranty - if we consider it necessary to examine the complaint, you are obliged to deliver the defective thing at our expense to the postal address indicated above. If, due to the type of thing or the way it is installed, its delivery would be excessively difficult, you are obliged to make the thing available to us in the place where it is located.
Information on any additional warranty and its detailed conditions are always attached to the product and available on the information pages of the online store.
Concerning Entrepreneurs: In the case of a sales contract concluded with an Entrepreneur, on the basis of art. 558 § 1 of the Civil Code, the liability of our online store under the warranty for defects in the goods is excluded.
Our customer service is at your disposal: from Monday to Friday from 8:00 to 16:00.
10. Services provided electronically
To use our online store, including browsing the assortment and placing orders, you need to have a multimedia device with an installed web browser and access to the Internet and email. In the browser settings, it is recommended to enable the possibility of handling JavaScript scripts and saving Cookies files. Users are obliged to use the online store in a manner consistent with the law and good manners, and it is forbidden to provide content of an unlawful nature.
We take all necessary actions to ensure the proper functioning of the service and interface of our online store to the extent that results from the current technical knowledge and we undertake to remove within a reasonable time any irregularities and technical problems reported by users. The above also applies to the possibility of subscribing to the newsletter or the optional possibility of creating a customer account - if these services are provided as part of our store. You can inform us about any detected irregularities or interruptions in the functioning of the service and services of our online store via the contact details indicated in the point above. In the complaint regarding irregularities related to the technical functioning of the online store service, please indicate the type and date of occurrence of the irregularity.
11. Code of good practice
We have voluntarily submitted to the “Trusted Shops Quality Criteria” available under this link.
12. Out-of-court dispute resolution
We inform you that Consumers have the possibility of using an out-of-court way of handling complaints and pursuing claims. Information on how to access the above mode and procedures for resolving disputes can be found at the following address: www.uokik.gov.pl in the tab “Amicable resolution of consumer disputes”.
In addition, at the address: http://ec.europa.eu/consumers/odr Consumers have access to an online platform for resolving consumer disputes (so-called ODR platform). The ODR platform is a multilingual, interactive website for serving Consumers and entrepreneurs seeking an out-of-court settlement of disputes arising from the conclusion of a distance sales contract or a service contract.
The use of the above out-of-court methods of pursuing claims and resolving disputes is voluntary and can take place only when both parties to the dispute (Consumer and seller) agree to it.
13. Final provisions
None of the provisions of these Regulations is intended to violate the statutory rights of the Consumer. In the event of any conflict between the provisions of these Regulations and the Consumer’s rights arising from generally applicable laws, the statutory regulations will always be applied in place of the disputed provisions of the Regulations.
If you are an Entrepreneur, then Polish law applies to all contracts concluded with us, excluding the United Nations Convention on Contracts for the International Sale of Goods.
If you are an Entrepreneur, a legal person of public law, or a separate public entity, the court exclusively competent to settle all disputes arising from contractual relationships between us and you will be the court competent for our registered office. The previous sentence does not apply to natural persons who conclude an agreement directly related to their business activity, when it follows from the content of this agreement that it does not have a professional character for these persons within the meaning of Article 556 (4) of the Civil Code.
Information on the online dispute resolution system
The European Commission provides consumers with the opportunity to resolve disputes in online trade in accordance with Article 14 (1) ODR (Online Dispute Resolution), on one of the platforms. The platform (http://ec.europa.eu/consumers/odr) serves as a place where consumers can try to reach out-of-court agreements in disputes arising from purchases and service contracts on the Internet.